Table 5: Visitation Reports and Corrective Action Statistics: 2010 and 2011

Reports: No. of Visitation Reports
2010: 191
As of September 30, 2011: 250

Reports: Total No. of Findings
2010: 2,025
As of September 30, 2011: 1,099

Reports: Types of Findings - Administrative Oversighta
2010: 975
As of September 30, 2011: 428

Reports: Types of Findings - Reporting and Financialb
2010: 327
As of September 30, 2011: 137

Reports: Types of Findings - SLA Managementc
2010: 723
As of September 30, 2011: 534

Reports: Recommendations Closed
2010: 1,978
As of September 30, 2011: 619


Questioned Costs: Total Questioned Costs
2010: $153.4 milliond
As of September 30, 2011: $328.2 million

Questioned Costs: Amounts Recovered
2010: $63.4 million
As of September 30, 2011: $76.9 million

Questioned Costs: Support Provided by AI
2010: $72.7 million
As of September 30, 2011: $5.9 million

Questioned Costs: Unresolved Questioned Costse
2010: $17.2 million
As of September 30, 2011: $245.4 million

a Findings involve compliance, staffing, policies and procedures, delinquency management, and recordkeeping.
b Findings primarily involve the quality of an AI's loss claims.
c Findings may involve questioned costs and primarily relate to charge-offs, recoveries, accrued interest, reimbursable expenses, and documentation related to loan modifications and loss mitigation efforts.
d Originally, questioned claims from the 2010 visitation reports totaled $313 million. DRR revised this estimate to $153 million based on further analysis.
e The amount of unresolved questioned costs typically declines as progress is made in resolving individual audit recommendations.