Chart titled: Client Satisfaction–OIG Communication

APG 2.1.2—Achieve a level of FDIC senior executive client satisfaction with OIG communication efforts 10 percent above the level achieved in the client survey for 2003 up to a sustaining level of 80 percent of the maximum score. Status = Not Met

Bar chart with 6 items.

Client Satisfaction Rating
Item 1: 1998 - 1.26
Item 2: 1999 - 2.62
Item 3: 2000 - 2.69
Item 4: 2001 - 2.19
Item 5: 2003 - 3.02
Item 6: 2004 - 2.70

Note: Due to the abbreviated transition year period, a client survey was not conducted in 2002.

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