Chart titled: Client Satisfaction–Investigation

APG 1.0.10—Achieve a level of FDIC senior executive client satisfaction with the investigation function 10 percent above the level achieved in the client survey for 2003 up to a sustaining level of 80 percent of the maximum score. Status = Met

Bar chart with 5 items.

Client Satisfaction Rating
Item 1: 1999 - 3.19
Item 2: 2000 - 3.00
Item 3: 2001 - 3.10
Item 4: 2003 - 2.98
Item 5: 2004 - 3.25

Note: Due to the abbreviated transition year period, a client survey was not conducted in 2002.

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