Chart titled: Client Satisfaction Ratings-Investigation Function (1999-2003)

Bar chart with 4 items (scale of 1 to 4, 4 being the best)
Item 1: 2003 - 2.98
Item 2: 2001 - 3.10
Item 3: 2000 - 3.00
Item 4: 2001 - 3.19

back