Chart titled: Client Satisfaction Ratings - OIG Communication Efforts (1998-2003)

Bar chart with 5 items (scale is 1 to 4, 4 being the best)
Item 1: 2003 - 3.02
Item 2: 2001 - 2.19
Item 3: 2000 - 2.69
Item 4: 1999 - 2.62
Item 5: 1998 - 1.26

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